Liesa Jossel Puzzled about which documents the Act applies to? The Act gives a very wide definition of which documents must be in plain language. It talks about any notice, document or visual representation that is intended for the ordinary consumer. Here are a few examples of documents that need to comply: • insurance policy …
Liesa Jossel Much has been written about companies having to redraft their documents into plain language to comply with section 22 of the Consumer Protection Act. But far less has been said about how they can tackle it. If you’re a small company and you have only a few consumer documents, your best bet is …
Are you looking for a way for your company to produce plain language documents that comply with the Consumer Protection Act? We offer: Presentations: This is an effective way of introducing basic plain language principles in one or two hours. We use examples from your company’s documents and give participants the opportunity to apply some …